![]() (2) Types of Electronic Communications You Will Receive 3 below, we explain ways to obtain selected disclosures or other information on paper even after you have consented to this eCommunications Disclosure). At times, we may still send you paper communications, but as a basic proposition we need to know that you are willing to receive communications electronically that we may otherwise be required to provide on paper and that you have the hardware and software needed to access to this information (and note that in Section No. Since certain documentation associated with your patient account is provided online and we may use electronic means to deliver some of this information, you must consent to this eCommunications Disclosure in order to use these services. Your consent will also apply to any other person named on your account, subject to applicable law. We may provide such information to you electronically if we first present this eCommunications Disclosure and obtain your consent to receive the information electronically. ![]() ("we", "us", and "our") accessible, either currently or in the future, through the Patient Portal (whether accessed through a personal computer or mobile device), our websites, or other electronic means.Ĭertain laws and regulations require us to provide specific information to you in writing, which means you have a right to receive that information on paper. This eCommunications Disclosure covers all of your patient accounts with your provider and athenahealth, Inc. Please read this Electronic Communications Disclosure ("eCommunications Disclosure") thoroughly - It contains important information about your legal rights. *T-Mobile is not liable for delayed or undelivered messages. Cellular, Unicel, United Wireless, Verizon Wirless, Viaero Wireless, Virgin Mobile, Virgin Mobile USA, West Central Wirless, and nTelos Wirless and is subject to their terms of service. Service is available on ACS Wireless, AT&T, Alltel, Appalachian Wireless, Bell Mobility, Bluegrass Cellular, Boost (iDEN), Boos Unlimited (CDMA), Cellcom, Cellular One from Dobson, Cellular One of East Central Illinois, Cellular South, Centennial Wireless, Cincinnati Bell, Cricket Communications, Fido, GCI Communications, Golden State Cellular, Illinois Valley Cellular, Immix Wireless, Inland Cellular, MTS Mobility, MetroPCS, Nex-Tech Wireless, Rogers Wirless, SaskTel Mobility, Sprint, T-Mobile*, Telux Mobility, Thumb Cellular, U.S. athenahealth's alerts may change or end the program at its discretion. Service is subject to carrier terms of service. As the program will involve the transmission and use of your personal information, it is subject to athenahealth's Privacy Policy, which is available here. ![]() Text STOP to 25156 in order to cancel your participation in the program at any time. You will only receive text alerts if your provider sends them. Can we create separate Patient Portal accounts using the same email address? How do I invite a family member to access my information? My Profile How do I edit my profile information? How do I edit how my contact preferences for different types of notifications? How do I view my insurance information? Appointments How do I reschedule an appointment? How do I request an appointment? How do I view upcoming appointments? Where can I fill out medical forms before my appointment? Why doesn't anything happen when I click on a medical form? How do I view past appointments? MessagesĪthenahealth's alerts program offers appointment, billing, lab result, and general announcements via SMS on your cell phone. How do I sign in to the Patient Portal? What is a family access account? How do I create a family access account? How do I sign in to my family access account? I share an email address with a family member. What is the Patient Portal? What is the Patient Portal? Who can use the Patient Portal? Security How secure is the Patient Portal? What if my password is stolen? What if I forget my password? How do I change my Test Results PIN? What if I'm unable to access the Patient Portal? How do I sign out? Signing Up What do I need to access the Patient Portal? How do I register for the Patient Portal? How do I sign in to the Patient Portal? I have a PIN instead of a password.
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